Class Policies

Payments

Deposits (for anything other than novice classes)

$300 (USD) due at time of registration; guarantees your seat in front of the torch.

Balance of Payment

You will receive a PayPal invoice 90-days prior to the first day of class for the remainder of the balance.

Accepted Methods

We accept:

Cancellations

If you need to cancel your class registration 91 or more days prior to the first day of the class, you may transfer your fees to another class without penalty, or we will refund you all but $150 of the fees you have paid to date. Cancel any time between 90 days and the first day of the class – no refund.
Cancelations must be sent using the form below.
Do not consider yourself canceled until you receive a reply from The Melting Point.

Cancellation Exceptions

If for any reason we must cancel a class, you will receive immediate notification and a full refund of the fees you have paid.

Other Costs Including Travel, Lodging, Equipment, Etc.

The Melting Point is not responsible for any other costs incurred by students. This includes but is not limited to:

• airfare and corresponding fees lodging days lost from employment
• shuttle, rental car or other types of ground transportation
• rental or purchase of tools required for the class
• other charges you may incur

Shipping

If you are scheduled to leave before your glass-work will have time to properly anneal, and you would prefer to take it with you rather than incur shipping costs, we will provide annealing bubbles.

Additional Policies

Age Restrictions

Students participating in a class offered by The Melting Point must be 13 years of age or older. Parents must sign a liability waiver for children under 18 years of age.

Age Restriction Exceptions

The Melting Point reserves the right to accept students younger than 13 if the youth has demonstrated to The Melting Point’s satisfaction, the prerequisite skills necessary for the class. A younger child may take a class if the parent or guardian is present for the entire class.

Dress

For safety reasons, students must not wear clothing that has long, loose sleeves that can get close to the torch flame. Students with long hair must have it tied back so it cannot fall close to the torch flame.

Misconduct

To ensure that everyone has the best experience possible, The Melting Point reserves the right to remove students from class for reasons including, but not restricted to:

• rude behavior talking or disturbing the class during the instructor’s demonstrations
• dominating the instructor’s time
• reckless, unsafe behavior
• exhibiting behavior that The Melting Point or the instructor deems disruptive to the positive experience of others in the class

In such a case, the student will be immediately escorted out of class, and no refund will be given.

No Smoking

The Smoke-Free Arizona Act (http://www.azdhs.gov/preparedness/epidemiology-disease-control/smoke-free-arizona/index.php) prohibits anyone, including employees, vendors, and customers from smoking inside the premises and within 20 feet of all entrances to the premises. The Melting Point is, therefore, a non-smoking facility and does not have any place on the premises where people can legally smoke.

Timeliness

Please be on time. The class will begin promptly at 10 am each day. If a student is late, the instructor is not required to go back and review the information already covered so the student can catch up.

Communication

For privacy reasons, we do not disclose names of students attending class. If you would like us to send a post to the group asking others to contact you for such things as sharing hotels, shuttles, etc., please let us know.

We appreciate all students following our class policies so all can have a positive experience.

You’re about to embark on an amazing hot-glass adventure in Sedona!